HI-WI Council Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff or volunteers designated to handle online enquiries, purchases or complaints. All HI-WI Council agents and contractors with access to personal information obtained on the HI-MN web site are also bound to adhere to this policy.
Personal Information that HI-WI Council May Collect Online
When an individual makes a purchase or places a reservation with HI-WI Council online, HI-WI Council may collect the following types of personal information: name, age, postal and e-mail addresses, telephone numbers, facsimile numbers and billing information. HI-WI Council may also collect other demographic or psychographic information through member surveys and program participation with their consent.
How HI-WI Council Uses Personal Information Collected Online
Unless you consent, we will not use your personal information for any purpose other than that for which it is submitted. We use personal information to reply to enquiries, complete a transaction, manage complaints, provide operational notices and in program record keeping. HI-WI Council membership entitles the purchaser to certain benefits, including access to hostels, discounts and communications from HI-WI Council and its local affiliates. HI-WI Council is a tax-exempt, not for profit organization that relies on individual contributions to fund operations and directly solicits its membership for this purpose. HI-WI Council will provide its members with the opportunity to opt out of receiving various membership benefits, communications and solicitations. Election boxes appear as part of individual communications and solicitations. At any time you can add or remove your name from an HI-WI Council list by contacting us at
How Your Information May Be Shared
In order to process an enquiry, transaction or complaint, HI-WI Council may send information to the International Youth Hostel Federation (IYHF), a National association affiliate, a HI-USA Council, a hostel or other a relevant third party service or program supplier. HI-WI Council will not sell or rent your personal information to any third party. HI-WI Council will not give direct access to any third party for the distribution of information or a given product or service offer, without being coordinated through HI-WI Council.
HI-WI Council may also release personal information to appropriate governmental authorities under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
- Where our records indicate a member or participant may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.
- Where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at
firstname.lastname@example.org. Let us also know the HI-WI Council program, product or service that led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.